Australian Shopper shares heart-warming TikTok giving thanks to essential workers at Coles stores

Shopper shares incredibly heartwarming way she has been saying thank you to essential workers

An Australian shopper has shared her heartwarming act of kindness for essential workers at her local grocery store. 

TikTok user Lisa Biscoff shared a video on Tuesday encouraging her 101,000 followers to ‘be kind’, filming from a Coles in Willowdale in south west Sydney.

‘I’m in Coles and it’s a day to do something nice,’ she says while holding a box of chocolates to the camera. 

‘All these Twirls, I’m buying them and giving them to the staff members.’

‘You know why? Because during tough times like these you need to do something kind for others,’ she says.

‘I hope you enjoy them, Coles!’

Lisa Biscoff shared a TikTok showing her generous act for essential workers at her local Coles Willowdale store 

While at the checkout counter the woman informs the cashier the box of chocolates – 32 in total, were purchased as a gift for store team members. 

‘Put them in the staff room for everyone,’ she says.

‘Thank you so much, that’s so sweet of you,’ the cashier replies.

The worker was reportedly so grateful for the generous gesture she hugged Ms Biscoff, who was thanked by other staff members after returning to the store the next day.  

‘The workers do so much for us and have to deal with so much disrespect and hate,’ Ms Biscoff told Yahoo News.

‘I’m just about making people smile – doing something nice for someone else, even though it’s small, can really turn their day around.’

Ms Biscoff bought a box containing 32 Cadbury Twirl chocolate bars and gave them to staff in a random act of kindness

Ms Biscoff bought a box containing 32 Cadbury Twirl chocolate bars and gave them to staff in a random act of kindness

Ms Biscoff’s random act of kindness has been met with praise by TikTok users, with one person writing: ‘Biggest heart I know.’

‘That is so kind of you to do,’ commented another.

‘You’re a beautiful person,’ added a third.   

The generous act comes as threatening behaviour towards retail staff in NSW has increased by 53 per cent compared to last year.

The National Retail Association (NRA) report revealed threatening behaviour towards staff accounted for one in five shoppers between March and September this year.

Chief Executive Officer Dominique Lamb said more support was needed for retail workers, fearing the safety and wellbeing of staff is under threat as the state moves out of lockdown. 

‘It is unfair to rely solely on retail workers to ensure shoppers comply with vaccination passports, mask-wearing and QR code check-ins,’ Ms Lamb said.

‘Our industry is the largest employer of youth in the country, and it is young people who are typically at the receiving end of abuse. 

‘Everyone has the right to a safe work environment.’ 


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